Patient Safety and Quality in Laboratory Medicine:
CLMA’s Focus Series audioLab Programs

Laboratory Nonconforming Event Management Programs:
Fundamentals and Applications
Wednesday, 11 July, 2007
3:00 – 4:30 p.m. ET

At the end of this audio program, you will be able to:

• Explain the importance of a “just culture” in reporting nonconforming events
• Distinguish between remedial, corrective, and preventative actions
• Identify seven elements of a nonconforming event management program

Presenters:
Dr. Michael Astion, MD, PhD
University of Washington Dept. of Laboratory Medicine

Lucia Berte MA, MT(ASCP),SBB,DLM;CQA(ASQ)CMQ
Laboratories Made Better PC

Event and registration information

Symposium for Clinical Laboratories: An Interactive Experience in Quality Systems
September 26 - 29, 2007
Walt Disney World® Resort
Lake Buena Vista, Florida USA

Join speaker Glen Fine, MBA, MS, Executive Vice President, CLSI
at the Symposium for Clinical Laboratories
Don’t Reinvent the Wheel: Using Standards to Improve Quality Outcomes

The majority of errors caused in any organization are due to system and process errors. Your laboratory undoubtedly has areas for improvement and the chances are that others have had the same ones ….so why not learn from them?  Standardization is a combination of vision and action.  Mr. Fine will make the case of why standards not only matter, but how they are essential for quality patient care.  Using examples from CLSI, a nonprofit, voluntary consensus standards-developing organization in the clinical laboratory field, Mr. Fine will discuss the essentials of following best practice standards and guidelines.
Event and registration information
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