Executive Vice President's Message
Trust

Make a list of people in your life that you really trust.  I’d wager they’re the people you feel closest to, and turn to when you need counsel or solace.  In my view, trust is the single most important contributor to the development and maintenance of interpersonal relationships.

Organizations, like individuals, gain reputations for being trustworthy.  This trust is manifest in the people who work there, the manner in which the organization conducts business, its track record of delivering on promises, the quality of its products and services, and a number of other intangibles.  Organizational trust is difficult to gain and easy to lose, as we have seen many times in the headlines over the past few years.

CLSI is an “organization of organizations” and as such is built on partnerships with both the groups and individuals who make up our large volunteer base. Without the strong sense of organizational trust placed in CLSI by our members, volunteers, customers and staff, we would very quickly cease to exist.  We zealously guard this public trust our stakeholders place in our leadership.

A final thought. There is an old saying that to “get trust you have to give trust.”  Perhaps it was just an old-fashioned optimist who coined the phrase, but I believe that people see CLSI as an organization that attracts the high caliber organizations, volunteers and staff for whom this philosophy is a given in the way we conduct business every day.

Enjoy the rest of the summer!

Glen

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